JCPenney Reduces Store Hours at All Locations Due to Coronavirus (COVID-19)
Temporarily closes stores in Puerto Rico

PLANO, Texas (March 16, 2020) – As the Coronavirus (COVID-19) pandemic continues to unfold, JCPenney has temporarily reduced store hours to help prevent the spread of the virus and protect associates and customers. Starting Tuesday, March 17, stores will be open during the following times until further notice:

Monday – Saturday: Noon to 7 p.m.
Sunday: 11 a.m. to 6 p.m.

“Our focus remains on the safety and well-being of our associates and customers,” said Jill Soltau, chief executive officer of JCPenney. “With the effects of the Coronavirus (COVID-19) outbreak being felt more each day, we want to do everything we can to prevent the spread of this virus and keep our associates, customers, and communities safe.”

Customers can continue to shop at the Company’s flagship store,, or its app, and use its convenient services including Buy Online, Pick Up in Store available in all stores, and Style on the Go Curbside Pickup, in select locations.

The Company has temporarily closed its six stores in Puerto Rico until March 30 to adhere to a governor-mandated measure that required non-essential retailers – excluding grocery stores, pharmacies, banks, and gas stations – to close. The Company will continue following other state-mandated shutdowns as they arise.

For more information, read a message from JCPenney CEO Jill Soltau.

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About JCPenney
J.C. Penney Company, Inc. (NYSE: JCP), one of the nation’s largest apparel and home retailers, combines an expansive footprint of approximately 850 stores across the United States and Puerto Rico with a powerful e-commerce site,, to deliver style and value for all hard-working American families. At every touchpoint, customers will discover stylish merchandise at incredible value from an extensive portfolio of private, exclusive, and national brands. Reinforcing this shopping experience is the customer service and warrior spirit of nearly 90,000 associates across the globe, all driving toward the Company’s mission to help customers find what they love for less time, money, and effort. For additional information, please visit